Editor is one user account type in HelpWiki system, it has capabilities to add/update/publish/delete posts. If your HelpWiki is an Application Help System, usually the site administrator is the on...

After login, if you are at the front-end panel, you can click Add New Post button in the top menu to add new post, if you are at admin panel, click the Posts tab, then click the Add New sub-tab. No...

After login, click the Posts tab, then click the Add New sub-tab. If current system is an Application Help System, follow the steps below 1. Enter post title 2. Enter post content 3. Select post...

This is a table to summarize the different scenarios Definitions Users Type: External Anonymous Users: anonymous users come from outside company network Internal Anonymous Users: anonymous use...

After login, if you are at front-end panel and have edit right of the post, then there should be a small Edit button in the post page, click this button will redirect you to this post’s edit page. ...

Deleting and Restoring Go to Admin panel, Posts tab, click All Posts sub-tab, move you mouse to the post which you want to delete, then click trash link under the post title. This operation only...

Every post have an attribute called Post Type, it has two values, public and private, and the default value is private. This attribute is used to control the read rights of the post.   ...

Access attribute is only enabled in Knowledge Based System, used for control both of read and edit rights of the post, usually it contains one or more user groups. Depended on user roles, user grou...

Except category, post tag is another good way to organize posts, authorized editor can add any tags to your post. These tags will show in the post page, if user click a tag, system will redirect the u...

The default text editor tool called Tinymce, it provides two views to edit your post, Visual view and Text view. Visual view give you couple of editor tool icons, you can use these icons to edit yo...