Table of Content Category Archives: Account Questions

How to add a new user

Login to the site by using Admin username and password Clicking the "Users" link in left side menu, then clicking "Add New" Button Input basic user information here Select a user role...

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How to log in the system

At the Home page, click on the Login button in the top-right corner of the screen, and then use your username and password to login the system. ...

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Where to find my username and password

If your system is an Application Help System, then only admin users are allowed to log into the system, normal users are not allowed login so they do not have username and password. If your system ...

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What kind of account types are there in the system

Normally there are three basic types of account in the HelpWiki system, Administrator, Editor and Subscriber. Administrator can customize the whole system, manage users and roles, and have full ...

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How to change or reset my username and password

No matter what type of your HelpWiki system is, user cannot change their username. If your system is an Application Help System, admin user can change their password in user profile, If your...

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How to register a new account

For the security consideration, HelpWiki hide registration function to public user, that means you cannot directly register a new account in the system. So if you need a new account, you need contact...

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